Privacy Policy
Effective Date: August 1, 2025
Website: www.castifyiptv.com
Introduction
At CASTIFYIPTV®, your privacy is our priority. We are committed to protecting your personal data and handling it with transparency and care. As a continuation of the values we held under our previous identity IPTVWELL®, we maintain strict policies to ensure your information remains confidential and secure.
This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website and services. Additional terms may apply to certain promotions, services, or special features.
1. Personally Identifiable Information (PII)
CASTIFYIPTV® does not sell, share, or disclose any personally identifiable information (PII)—such as your name, email address, phone number, or physical address—to unaffiliated third parties for marketing purposes.
Your information may be disclosed only in the following scenarios:
As part of a corporate transaction (e.g., sale, merger, acquisition).
When required by law or legal proceedings.
When necessary to prevent fraud, abuse, or threats to public safety.
When protecting CASTIFYIPTV®, our customers, or others from harm.
2. How We Use Your Information
We use the information you provide to:
Fulfill service requests and deliver IPTV-related products.
Communicate about your orders, subscriptions, and service updates.
Send promotional offers or updates—only if you opt-in.
Respond to customer support inquiries.
Enhance your user experience and improve our services.
You can opt out of marketing communications at any time via the unsubscribe link in our emails or by contacting us directly at contact@castifyipt.com.
3. How We Collect Information
Information is collected through:
Account registration, contact forms, and order forms.
Surveys, promotions, contests, or sweepstakes (participation optional).
Analytics and tracking tools (see next section).
Examples of data we may request: name, email, billing address, phone number, or preferences related to IPTV services.
4. Visitor Tracking and Analytics
We use Microsoft Clarity and other analytics tools to better understand how users interact with our website. These tools collect:
Mouse movements, clicks, scrolling, and navigation patterns.
Device and browser information.
Time spent on pages and overall engagement.
The purpose of this data is solely to improve usability, performance, and overall user experience. These insights help us understand what works well and what needs improvement.
To learn more about how Microsoft Clarity collects and uses data, you can visit their Privacy Policy.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Maintain session state and improve site functionality.
Analyze user behavior via third-party analytics tools.
Customize content and offers.
You can manage your cookie preferences through your browser settings. Disabling cookies may limit your ability to use some features.
6. Security
We take your data security seriously. Our measures include:
SSL encryption for data transmission.
Firewalls and regular security audits.
Authentication systems for secure access.
Despite these precautions, no system is 100% secure. We urge you to use strong passwords and avoid sharing sensitive information over unencrypted channels.
7. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect information from anyone under this age. If you believe a child has provided us with personal data, please contact us to remove it.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Updates will be posted on this page with the updated effective date. We encourage you to review this policy regularly.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy, you can contact us at:
📧 Email: contact@castifyipt.com
📞 Phone: +1 (646) 760-5584
🌐 Website: www.castifyiptv.com